Brisbane, QLD
Lost power in your Brisbane home?
First, check if it's a network outage — look at your neighbours' homes and check the Energex outage map at energex.com.au. If your neighbours have power and you don't, the problem is in your home and you need an electrician. UrgentTradie can connect you with one in under 60 minutes.
Average response: Under 60 minutes for home electrical emergencies
What to do right now
Check your neighbours
If their lights are off too, it's likely a network outage. Check Energex's outage map at energex.com.au or call 13 62 62.
Check your switchboard
Open your electrical switchboard (usually near the front door or garage). Look for tripped switches — they'll be in the middle position or down. Try resetting them.
Unplug sensitive electronics
When power returns, a surge can damage computers and TVs. Unplug them until power is stable.
Call an electrician if it's your home
If your neighbours have power but you don't, and resetting the switchboard didn't help, submit a request through UrgentTradie.
When to call for emergency help
- ●Neighbours have power but your entire home is dark
- ●Resetting the switchboard doesn't restore power
- ●Only part of your home has lost power
- ●The safety switch trips immediately when you reset it
- ●You had a recent storm and now have partial power
How much does it cost?
If the outage is caused by Energex network issues, there's no cost — they'll fix it. If it's your home's wiring or switchboard, expect $180–$400 for an emergency electrician callout.
Frequently asked questions
- How do I check the Energex outage map?
- Visit energex.com.au and click 'Check outages' or go to the outage map directly. Enter your suburb or address. You can also call Energex on 13 62 62.
- Why does only part of my house have power?
- This usually means a circuit breaker has tripped for that section. Check your switchboard for any switches in the middle or down position. If resetting doesn't help, call an electrician.
Need help right now?
Tell us what's wrong and we'll connect you with a verified local tradie. Free, fast, no sign-up.
Get Emergency Help